Data protection declaration

According to European General Data Protection Regulation (GDPR)

At Hydrokomp Hydraulische Komponenten GmbH (HYDROKOMP) the protection of your personal data has a high priority. Therefore, we collect and process personal data only to a minimal extent of running international business activity properly. The quantity of data used will depend on the type of services we are providing to our customer.

Personal data is information about a natural person, which allows direct or indirect conclusions about their identity, personal or factual circumstances. Attributes in that matter are a name, a pseudonym, an identifier or specific location information that can be assigned to a natural person. Further detailed information is available in Art. 4 GDPR.

With this privacy data protection declaration, we inform you about the nature, basis, scope and purpose of the personal data processed by HYDROKOMP. We clarify your rights and name the responsible authorities and contact persons.

Responsible for compliance with the EU General Data Protection Regulation:

HYDROKOMP Hydraulische Komponenten GmbH
represented by the managing director
Mr. Karl-Heinz Freund
Siemensstr. 16
35325 Muecke (Germany)
Phone: +49 6401 225999-11
Fax: +49 6401 225999-50
E-mail: kh.freund(at)hydrokomp.de

If you have specific questions about protecting your privacy, please contact our data protection officer:

Mr. Jannik Dechert
Phone: +49 172 3484560
E-mail: info@itkom-hessen.de

Cooperation agreements and contract processing according to Art. 28 GDPR has been concluded with the following Internet service providers:

For the operation of our website it is necessary to collect and exchange pseudonymised access data. By using our website, your IP address is transmitted to our Internet service providers. Only in this way the web servers can determine the addressee for the requested data transfer. Each IP address is unique. This enables you to be traced back. In addition to the IP address, further access data is exchanged between your browser and the web servers:

• Date and time of the page view
• Internet provider and its server location
• End device used
• Operating system used
• Browser type
• Referrer URL (website from which our online offer was linked)
• accessed files
• Volume of data transmission
• Time spent on the website

The access data is stored beyond the website use in "server log files" on the web servers of our Internet service providers. As a rule, there is no link to other databases. After 7 days the data is deleted automatically. In accordance with Art. 6, Para. 1 lit. e) GDPR, we have a legitimate interest in evaluating the access data. This data is required for legal and criminal prosecution in cases of misuse. Should data be needed for reasons of proof, they shall be excluded from deletion until the incident has been fully resolved. Furthermore, the evaluation is used to optimize our online offers.

The use of cookies is based on Art. 6, Paragraph. 1 lit. e) GDPR. Cookies are small data parameters that are used on your device. Your browser accesses this information and exchanges it with the Web servers. Cookies help to individualise our website for the user, e.g. in terms of language, font size and design. Furthermore, the small data packages can be used for pseudonymised range measurement. Cookies in general increase the user-friendliness of our website.

Some functions on our website require the use of a session cookie. A random identification code is generated and temporarily stored on your device as a session ID. Only with session cookies we can provide functions such as the product configurator and the inquiry list. After using the website, the session ID loses its validity. HYDROKOMP does not make any further use of the session cookie.

If you do not want cookies to be stored on your device, you can deactivate this function in the settings of the most common browsers. Existing cookies can also be removed manually or automatically on these browsers. If you reject cookies, we cannot guarantee that all functions on our website are unrestrictedly usable. Should malfunctions occur, you can temporarily activate the cookie function for the duration of the website usage.

Depending on the type of contact, we collect various personal data in accordance with Art. 6, Paragraph. 1 (e.g. company/institution, VAT number, branch, department, function in the company, first name, surname, street and house number, telephone/fax numbers, e-mail addresses, Internet addresses).

Personal data will only be stored and processed in our internal data processing system if a contractual relationship between you and us exists, or if this contractual relationship is to be established, expanded or changed. Only data that is necessary for these purposes will be processed. Contact can be made personally, by letter, telephone, fax, e-mail or online form.

Data security:

Despite all the protective measures that have been taken, security gaps can still be detected, especially in Internet-based data transmission via telephone, fax, e-mail or online forms. It cannot be completely ruled out that third parties may gain unauthorized knowledge of the content of data transmission or telephone conversations. Therefore, absolute protection cannot be guaranteed. Each person is free to send personal data alternatively by letter.

5.1 Personal contact:

For personal contact (e.g. at trade fairs) we use a printed form, which is used for taking notes of the contents of the conversation. In addition to your personal data (usually presented as a business card), we note your provided information on the form. In accordance with Art. 6, para. 1 lit. a) GDPR, we submit the form to you for signature. With the signature you grant us your express and revocable consent to the storage and processing of your data.

5.2 Telephone contact:

You have the possibility to inquire about product features, place orders or obtain information about business transactions by telephone. In order to process your request, we need personal data and information. The scope of this information is determined by the facts of the case. If your request makes this necessary, we store and process your data in our internal data processing system. HYDROKOMP does not record telephone conversations.

5.3 Contact via fax or letter:

When you send us a fax or write a letter, we store and process your personal data as well as the information provided in the document. Fax printouts and letters are archived in accordance with the legal requirements and, after the expiry of certain deadlines, sent to a certified service provider for data protection-compliant document destruction.

5.4 Contact via e-mail:

When sending e-mails, your terminal device or server sends data via the Internet to the servers of our Internet service providers. From there, the data is forwarded to us. When exchanging data via the Internet, there is always the risk that unauthorized third parties may gain access to your data.

HYDROKOMP uses e-mail addresses for both personal and shared access. Characteristic for our e-mail addresses is the ending ...@hydrokomp.de. If you choose this form of contact, in addition to your voluntary details in the text, your e-mail address and any other personal data from the signature and file attachments will also be transmitted to us. HYDROKOMP stores and processes your transmitted data. Your e-mail messages will be archived within the framework of statutory provisions on our e-mail servers.

If you contact us by e-mail, the IP addresses of the servers involved as well as other technical information will also be provided to us. Such data will only be evaluated and traced in case of misuse. They are removed from the e-mail server when the e-mail is deleted.

5.5 Contakt via online form:

When contacting us via the online form, your data is transmitted to us in encrypted form via the web servers of our Internet service providers. Without the first name, surname and e-mail address, it will not be possible to process your request. Depending on the purpose of the form, further personal data may be collected. The scope of this data is specified in the respective online form.

If you would like us to send you an offer, you must provide additional product-related information in the online form, which is: Order numbers, quantities and desired delivery date. The transmission of personal data via the online form as well as the subsequent processing in our internal EDP system only takes place after your express consent in accordance with Art. 6 Para. 1 lit. a) GDPR by means of a corresponding confirmation before sending the online form.

6.1 Third parties involved:

Third parties involved are natural and legal persons who contribute to the fulfilment of our business purpose and the contractual obligations towards you or with whom we have concluded an agreement for order processing in accordance with Art. 28 GDPR. This includes, for example, Internet service providers, customer advisors, transport companies and mail carriers.

HYDROKOMP has built up an international network of customer consultants. The client advisors act as independent entrepreneurs. They are local contact persons for establishing contacts and providing advice in the respective national language. If a customer consultant is responsible for your location, we exchange personal data with the company. The extent of this exchange is determined by the contact information: Salutation, title, first name, surname, street and house number, postal code and city, telephone numbers, e-mail addresses, Internet address, country, company/institution and department if applicable. Our customer advisors are also obliged to protect data in accordance with the GDPR. You are free to contact HYDROKOMP directly with your request.

In order to deliver the goods to you in accordance with the contract we must collect and transfer your personal data to transport companies or mail carriers. Data is usually transmitted via the Internet. Your Contact information: Salutation, title, first name, surname, street and house number, postcode and city, if applicable telephone number, country, Company/institution and department. Your data will also be stored and processed by the commissioned shipping service provider.

6.2 Non-participating third parties:

Non-participating third parties are natural and legal persons as well as institutions and authorities that do not contribute to the fulfilment of contractual services and with whom we have not concluded an agreement on order processing (Art. 28 GDPR). In individual cases, the government may order the linking of personal data with other databases for legal and criminal prosecution purposes. In such cases, HYDROKOMP may be obliged to surrender the data to the competent authorities. HYDROKOMP does not pass on personal data to other uninvolved third parties (e.g. address dealers).

7.1 Distribution of an e-mail newsletter:

HYDROKOMP occasionally sends text and image information with topics about the company, products and services in the form of an e-mail newsletter. If you have subscribed to our newsletter, we use the following personal data for its delivery: e-mail address, title, name and the customer number assigned by us. The newsletter is sent exclusively on the basis of our legitimate interest pursuant to Art. 6 Para. 1 lit. a) GDPR. You can object to the sending of the newsletter at any time. The newsletter is created and sent by HYDROKOMP itself. Your personal data will not be passed on in this context.

7.2 Distribution of print media and data carriers:

HYDROKOMP provides free information carriers in printed form (e.g. catalogues, brochures, leaflets) and on data carriers (e.g. USB sticks). If you have expressly consented to this when contacting us pursuant to Art. 6 para. 1 lit. a) GDPR, we will store and process your personal data in our internal data processing system. This affects your contact information: Salutation, title, first name, surname, street and house number, postal code and city, if applicable telephone number, country, company/institution and department. For the purpose of delivery, we must forward your personal data to the dispatch service provider commissioned by us. Your data will also be stored and processed there. If you object to this, it is not possible to send the information.

You have the right to request information about your personal data stored by us and its use free of charge and without giving reasons. At the same time, you can correct, block or delete this data. You can object to further use at any time. A deletion of your personal data is only possible, however, if all contractual claims have been settled on both sides and the tax and legal deadlines have been met. If a deletion cannot be carried out for the reasons mentioned, your data will be blocked for all other purposes.

If you have given us your express consent to the storage and processing of your personal data in accordance with Art. 6, Para. 1 lit. a) GDPR, you may revoke it at any time for the respective purpose. Until receipt of your revocation, the legality of the storage and processing on the basis of your consent continues to exist. For reasons of verifiability, we recommend that you submit your objection in writing.

If the legal requirements are met, you can assert your right to data transfer to us. This provides that we make the personal data transmitted by you available in a suitable format on data carriers or transmit to another provider.

8.1 The individual pieces of legislation are regulated in:

- Art. 15 GDPR: Right of access
- Art. 16 GDPR: Right to rectification
- Art. 17 GDPR: Right to rectification and cancellation
- Art. 18 GDPR: Right to limitation of processing
- Art. 20 GDPR: Right to data transferability
- Art. 21 GDPR: Right to object the collection, processing and/or use

If you have the impression that your data has been processed unlawfully by us, we ask you to contact us. According to the GDPR, you also have the right to complain. This enables you to file a complaint with the responsible supervisory authority for your country. For Germany this is: "Federal Commissioner for Data Protection and Freedom of Information".

Our contact details for revocation or complaints can be found on page 1:
Responsible personal for data protection.

Our website and print media also contains hyperlinks or printed internet addresses to external online services. Hyperlinks are usually specially marked. We have no influence on the extent to which the providers comply with the applicable data protection regulations. Please inform yourself in advance on the linked websites in the local privacy policy.